Data privacy

Care for Chronic Condition

We are pleased that you are visiting the website of the "Care for Chronic Condition" (CfCC) programme and thank you for your interest. The protection of your personal data when using our website is very important to us. In the following text, we would like to inform you when we collect which data and how we use it.
 

 

1. Data privacy at a glance

 

General information

The following notes provide a simple overview of what happens to your personal information when you visit our website. Personal data means any data by which you can be personally identified. Detailed information on the subject of data privacy can be found in our privacy policy, which you will find under this text.
 

 

Data collection on our website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. The operator's contact details can be found in the website's legal notice. www.cfcc-programm.de/impressum
 

How do we collect your data?

On the one hand, your data are collected by you communicating them to us. This can be data that you enter in a contact form, for example.

Other data are automatically collected by our IT systems when you visit the website. These are mainly technical data (e.g. Internet browser, operating system or time of the page call). These data are collected automatically as soon as you enter our website.

What do we use your data for?

Some of the data is collected to ensure that the website is error-free. Other data may be used to analyse your user behaviour.

What rights do you have with regard to your data?

You have the right to receive information on the origin, recipients and purpose of your stored personal data at any time and free of charge. You also have the right to request the correction, blocking or deletion of these data. You can contact us at the address indicated in the legal notice at any time if you have questions on this subject or other questions on the subject of data privacy. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
 

 

Analysis tools and tools from third-party suppliers

When you visit our website, your surfing behaviour may be statistically analysed. This is done primarily by means of cookies and so-called analysis programmes. The analysis of your surfing behaviour is generally anonymous; the surfing behaviour cannot be traced back to you. You may object to this analysis or prevent it by not using certain tools. You will find detailed information on this in the following privacy policy.

You may object to this analysis. We will inform you about the options of objection in this privacy policy.

 

2. General information and mandatory information

 

Data privacy

The operator of this website takes the protection of your personal data very seriously. We will treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.
 

When you use this website, various personal data are collected. Personal data are data with which you can be personally identified. This privacy policy explains what data we collect and what we use them for. It also explains how this is done and for what purpose.

Please note that data transmitted via the internet (e.g. via email communication) may be subject to security gaps. Complete protection of data from access by third parties is not possible.

 

Notice concerning the party responsible

The party responsible for processing data on this website is:

Robert-Bosch-Krankenhaus GmbH (Robert Bosch Hospital)
Auerbachstraße 110
70376 Stuttgart [Germany]

Telephone 49(0)711/8101-6221
Email: info@cfcc-programm.de

The party responsible is the natural or legal person who decides on the purposes and methods of processing personal data (e.g. names, e-mail addresses, etc.), alone or together with others.

 

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time. An informal notification by e-mail (see above) to us is sufficient for this purpose. The legality of the data processing performed prior to the revocation remains unaffected by the revocation.

 

Right to object to the collection of data in special cases and to direct advertising (Article 21 GDPR)

If the data are processed on the basis of Article 6(1)(e) or (f) GDPR, you have the right at any time to object to the processing of your personal data for reasons arising from your particular situation; this also applies to profiling based on these provisions. The respective legal basis for processing can be found in this privacy policy. If you lodge your objection, we will no longer process your relevant personal unless we can prove compelling legitimate reasons for the processing that outweigh your interests, rights and freedom, or the processing serves the purpose of asserting, exercising or defending legal claims (objection on the basis of Article 21(1) GDPR).

If your personal data are processed for the purpose of direct advertising, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is connected with such direct advertising. If you object, your personal data will no longer be used for direct marketing purposes afterwards (objection according to Article 21(2) GDPR).

 

Right to lodge a complaint with the competent supervisory authority

In the event of infringements of the GDPR, the persons concerned shall have the right to appeal to a supervisory authority, particularly in the member state of their habitual residence, workplace or place of presumed infringement. The right of complaint exists without prejudice to other administrative or judicial remedies.

 

SSL or TLS encryption

This site uses SSL and/or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the enquiries you send to us as website operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://", and by the lock symbol on your browser bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

 

Information, blocking and deletion

As permitted by law, you have the right to be provided with information free of charge at any time about any of your personal data that are stored as well as its origin, the recipient and the purpose for which it has been processed, and you also have the right to have such data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

 

Right to restriction of processing

You have the right to request that the processing of your personal data be restricted. To do this, you can contact us at the address indicated in the legal notice at any time. The right to restrict the processing is given in the following cases:

•   If you dispute the accuracy of your personal data stored with us, we generally need time to verify this. During the period of verification, you have the right to demand that the processing of your personal data be restricted.

•   If the processing of your personal data has taken / is taking place unlawfully, you can demand the restriction of data processing instead of data deletion.

•   If we no longer need your personal data, but you need them for the exercise, defence or assertion of legal claims, you have the right to demand the restriction of the processing of your personal data instead of deletion.

•   If you have lodged an objection pursuant to Article 21(1) GDPR, both your interests and our interests must be weighed. As long as it is not yet clear whose interests predominate, you have the right to demand that the processing of your personal data be restricted.


If you have restricted the processing of your personal data, such data may not be processed - apart from their storage - without your consent or for the purpose of asserting, exercising or defending legal rights or protecting the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State.

 

3. Data protection officer

 

Statutory data protection officer

We have a data protection team in our hospital.

Contact

Robert-Bosch-Krankenhaus GmbH
- Data protection officer -
Auerbachstraße 110
70376 Stuttgart [Germany]

Phone: +49 (0)711/8101-2797
 E-mail: datenschutzbeauftragter@rbk.de

 

4. Data collection on our website

 

Cookies

Some of the Internet pages use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies help make our website more user-friendly, efficient and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies". They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit our site.

You can set your browser so that you are informed when cookies are set and only allow cookies in individual cases, accept cookies for specific cases or generally exclude them and activate automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.
Cookies, which are necessary for the execution of the electronic communication process or for the provision of certain functions desired by you, are stored on the basis of Article 6(1)(f) GDPR.

The website operator has a justified interest in the storage of cookies for the technically error-free and optimised provision of his services. Insofar as other cookies (such as those used to analyse your surfing behaviour) are also stored, they will be dealt with separately in this privacy policy.
 

Server log files

The website provider automatically collects and stores information in so-called server log files that your browser transmits to us automatically. These are:

          •   Browser type and browser version
          •   Operating system used
          •   Referrer URL
          •   Host name of the accessing computer
          •   Time of the server query
          •   IP address

These data will not be merged with other data sources.

These data are collected on the basis of Article 6(1)(f) GDPR. The website operator has a justified interest in the technically error-free presentation and optimisation of his website - for this purpose, the server log files must be recorded.

 

Contact form

If you use the contact form to send us inquiries, the details in the contact form including the contact data provided there by you will be stored in our system for the purpose of processing your inquiry and for possible follow-up questions. We will not disclose these data without your consent.

The data entered in the contact form will therefore be processed exclusively on the basis of your consent (Article 6(1)(a) GDPR). You can revoke this consent at any time. An informal notification by e-mail to us is sufficient for this purpose. The legality of the data processing operations carried out until the revocation will not be affected by the revocation.

The data that have entered in the contact form will remain with us until you request us to delete them, revoke your consent to storage or until the purpose for data storage no longer applies (e.g. after your inquiry has been processed). Mandatory statutory provisions - in particular retention periods - remain unaffected.

 

5. Analysis tools and advertising

Matomo (formerly Piwik)

This website uses the Matomo open source web analysis service. Matomo uses so-called "cookies". These are text files that are stored on your computer and allow an analysis of your use of the website. The information generated by the cookie about the use of this website is stored on our server for this purpose. The IP address is anonymised before storage.

Matomo cookies remain on your device until you delete them.

Matomo cookies are stored on the basis of Article 6(1)(f) GDPR. The website operator has a justified interest in the anonymous analysis of user behaviour in order to optimise both his website and his advertising.

The information generated by the cookies about your use of this website will not be disclosed to third parties. You can prevent the storage of cookies by selecting the appropriate settings on your browser, but please note that you may not be able to use the full functionality of this website if you do.

If you do not agree with the storage and use of your data, you can disable the storage and use here. In this case, an opt-out cookie will be deposited on your browser to prevent Matomo from storing usage data. if you delete your cookies, this will cause the Matomo opt-out cookie to also be deleted. The opt-out function must be reactivated when you visit our website again.

 

6. Plugins and tools

YouTube with enhanced data protection

Our website uses plugins from the YouTube page operated by Google. The website operator is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

We use YouTube in the advanced privacy mode. According to YouTube, this mode means that YouTube does not store any information on visitors to this website before they view the video. However, the transfer of data to YouTube partners is not necessarily excluded by the extended data protection mode. For example, YouTube will establish a connection to the Google DoubleClick network, regardless of whether you view a video or not.

As soon as you start a YouTube video on our website, a connection is established to the YouTube servers. This will inform the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you allow YouTube to directly associate your surfing behaviour with your personal profile. You can prevent this by logging out of your YouTube account.

In addition, YouTube may store various cookies on your device after you start a video. YouTube can use these cookies to obtain information on visitors to our website. This information is used, among other things, to collect video statistics, improve user friendliness and prevent fraud attempts. The cookies will remain on your device until you delete them.

If necessary, after the start of a YouTube video, further data processing operations may be triggered over which we have no control.

YouTube is used in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Article 6(1)(f) GDPR.

You can find more information on data privacy at YouTube in their privacy policy at: www.youtube.com/t/privacy_at_youtube

 

Last updated: 16 DEC 2019